Support

How Can We Help?

We are happy to help you with any question regarding orders, products, or returns. But first, check out our FAQs below, where you're always first in line!

Email Us

Referral Program

Love your Expand A Bed™? Join our referral program and receive a $20 Amazon gift card for every referral that results in a sale on our site!

Need Help with Installation?

Check out our installation guide

FAQs

Does the product only fit on certain height mattresses?

Nope! Expand a Bed's patent pending high density foam side supports and tensioning straps allows Expand a Bed™ to fit perfectly on any mattress.

Do I need to buy a new bed frame to use Expand A Bed™?

Nope! Expand a Bed™ can be used with any bed frame. The patent-pending high-density foam side supports and tensioning straps act as a frame extender!

What is the return policy for Expand A Bed™ mattress toppers?

You may return your Expand a Bed within 30 days of delivery for a full refund, provided the product is unopened and remains in its original box. Return shipping is free.

Opened Products

We want you to be satisfied with your Expand a Bed. If you have opened and properly installed the product but experience a quality issue or are not satisfied with its comfort or performance, please contact us within 30 days of delivery.

Depending on the circumstances, we may offer a replacement, partial refund, or full refund. Opened products may not need to be returned.

Compatibility With Your Bed or Room

Expand a Bed requires adequate clearance around the mattress and must be compatible with the bed frame and surrounding setup as described on our product and FAQ pages.

If the product has been opened and cannot be used because of a compatibility issue with the bed frame, guardrail, wall placement, room layout, mattress size, or another disclosed product requirement, it is not eligible for a full refund under our standard return policy.

Requesting a Return or Refund

To request a return, replacement, or refund, please contact our customer support team within 30 days of delivery with your order number and a brief description of the issue.

How long does it take to install Expand A Bed™?

On average under 3 minutes! Simply lay Expand A Bed™ over the existing mattress and thread the tensioning straps around the frame and back to the connection points. Then tighten. That's it!

What size sheets should I use?

For the best fit, use Full XL sheets with the Twin XL Expand A Bed™ and Full sheets with the Twin Expand A Bed™. 

Can I use Expand a Bed on a bunk or lofted bed?

Yes, provided there is no guardrail along the side of the mattress.